A New Breed of Sales Training, Custom Designed for Your Business by Award Winning Telesales Executive and Sales Performance Coach George W. Krajewski Jr. 

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GWK Rainmaker Consulting

Cleburne, TX 76033

Phone: 817-776-5325

Fax: 817-231-0451

Email: george@gwkrainmaker.com

 

 

 

 

How To Recover Sales

You Didn't Know You Were Losing

 

To give you an example of the huge impact a seemingly small “hole” can have on your long-term revenue consider what happens when one salesperson fails to follow-up with prospects on time. Because he is so busy, we'll say he is late getting back to prospects and customers 10% of the time. This means his performance is excellent 90% of the time. With 20 potential opportunities per day you are losing two potential sales. In the course of one week that is ten missed opportunities. In one month you’re missing 40 chances and in one year that number has ballooned up to 480 missed opportunities. If his close rate is 30% that represents 144 lost sales per year. At an average value per sale of $200 (this doesn't even factor in the lifetime value of a customer) you’ve just lost $28,800. Multiplied across a sales force of ten people that’s $288K in losses per year. If you have 100 salespeople you’d be hemorrhaging about $2.8 million dollars per year!

 

This is how most companies lose revenue. Over time, they lose it as if bleeding from a thousand tiny paper cuts. Each cut, individually, is too small to notice, and therefore is very difficult to correct. Collectively, however, they can bleed you to death. Consider that we only took into consideration one little piece of the process. We didn’t even look for the little “holes” that might be lowering your close rates, for instance; or the many others across the rest of your process. Admittedly this example is simplistic. But it is also real and I’m certain it is happening to you in several different areas. You may or may not even know about it. But it has a cost nonetheless.

 

My process will help you find these “holes” and fill them.

 

This is a huge area for improvement and a very real opportunity for realizing additional revenue. The best part is there is virtually no cost to doing this. So why do most businesses overlook it entirely?

 

Your guess is as good as mine.

 

"George arrived and the results were quick to follow. Within a short time I watched him completely transform the sales department... from a group of underachievers... to a world-class sales team." read more

 

—Jim Pinder MBA, Former VP of Operations

    Lifestyle Center of America

 

 

 Telesales Training That Gets Results... Fast!

 

Former #1 telesales rep at Monster

 

 Is Your Sales Process Working?

 Sales Performance Coaching

 Curriculum

 Pricing

 

 

 Effective Training Begins with Understanding Your Selling Process

 

 

 

You may find this hard to believe but there are “holes” in your current selling process. Don’t worry though; even the best sales organizations are not immune to this reality. In fact, I’ve yet to see a company that doesn’t have any. It just means that your salespeople are not operating at their peak potential. No big deal right? Wrong. Your people are losing sales they could be winning if someone was paying full time attention to process.

 

Unfortunately, it's hard to stop the bleeding when you can't find the cut—or worse yet—when you don’t even know there’s a cut. Most companies don’t know where to start in trying to find and identify the weaknesses in their selling process that are holding their people back. Do you? OTOH, what kind of system do you have in place to insure that the best practices in your selling process are likewise being identified and duplicated across your entire organization? Your GWK Rainmaker training program will deliver these kinds of benefits by gaining working knowledge of your current selling process. First, we'll break down your sales process into its component pieces. Then we'll  analyze them in terms of efficiency, cost, and effectiveness. Doing this will help us gain an understanding of the real reasons your people close sales, and the reason they lose sales. It will uncover the strengths and weaknesses within your system so we can emphasize, teach, and coach those behaviors that produce successful outcomes and duplicate them across your entire sales team while, at the same time, eliminating or minimizing the things that aren't working.

 

Once we’ve identified the strengths and weakness in your process, the next step is to measure them so that we can establish a system of metrics that will serve as a benchmark for future growth as we implement continuous process improvements. These standards will be valuable in helping to insure consistent performance today while empowering new growth tomorrow. Sales Process Management is a never-ending cycle of improvement that will lead to incredible increases in productivity, sales, and revenue, while substantially lowering costs.

 

Establishing a reliable system of metrics is not micro management. When we talk about the benefits of such a system, we're simply talking about the advantages of identifying the numbers and averages that correspond to each piece of your selling process and understanding how they all work together to produce a consistent (successful) outcome. The creation of a reliable, consistent system of metrics will allow you to operate your business at peak efficiency and realize a level of profitability you may never had thought possible.

 

 

 

 

"George has the  ability to make those that work with him better. He is a positive influence on our sales people and works to find ways to constantly improve sales performance, products, and customer service. I am delighted to recommend him to you as someone who can be relied upon to deliver exceptional performance within any sales organization."  read more

 

—Paul Henry  Regional Sales Manager, Monster.com

 

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 Drive Successful Sales Behaviors with Sales Performance Coaching

 

 

 

Every company invests time, energy, and money in training their sales people. Yet as a sales trainer I can tell you there is something missing in conventional sales training programs. As a sales trainer and presenter, I have seen first hand the minimal impact that traditional sales training has in actual practice. Actually, if the key to learning is practice or repetition, then it is easy to see why traditional sales training doesn’t really work as well as it could. You’ve probably sat in on tremendous presentations that left everyone pumped and motivated. You’ve no doubt been involved with sales training that exposed salespeople to some incredible tools and practical information that could really help them in the field. But how much of it is truly assimilated and then used to produce a measurable difference in results across an entire group? My experience has been that most salespeople “learn” very few new sales behaviors they will actually use this way. They may take a few notes and intend to put some of the things they learned into practice but then they get back to their normal schedule and soon they’re not really using much of anything they learned. I’ve returned to teach the same sales training classes, sometimes several years in a row and am always embarrassed by how few of the salespeople remember or use any of the things they “learned” in previous sessions. The truth is they really didn’t “learn” them at all. Human beings learn by doing. Not by sitting in a classroom. And even more than by doing, we truly learn by doing a thing repeatedly. There is an ancient Roman proverb that states “repetitio est mater studiorum,” or “repetition is the mother of learning.” For training to be truly effective in must be practiced consistently. This kind of repetitive training is what your managers and salespeople need if you are going to increase sales and revenue by 30% or more per year. 

It is also exactly the kind of training I can provide for you. Once we understand the key behaviors and drivers that lead to successful sales conversions we can begin coaching those behaviors into your people. I call it Sales Performance Coaching because, unlike conventional training where the focus is on the delivery or presentation of the material, the emphasis we’re after is on reinforcing the new behavior or skill on a consistent basis after it has been delivered.

 

Top performing professional athletes always have coaching help from someone whose job it is to pay close attention to the little things they may or may not be doing that could potentially add or subtract (even a small percentage) from the effectiveness of their overall performance. When the competition is so close in terms of talent it is often these little things that mean the difference between winning and losing. It’s the same in sales. If you want to get the absolute most out of your people on every sales opportunity you must entrench this kind of “coaching” system into your sales organization.

 

Unfortunately, most sales managers don’t have much practice doing this. I will teach them to "coach" their salespeople for peak performance. They will learn how to introduce a new sales behavior each month and coach their people to practice it through repetition in the field or on the phone until they have demonstrated that they truly own it. At that point they will introduce a new behavior or skill and the process of learning and practice will continue. I can tell you with absolute certainty that if we train your people in this manner it will produce a quantum leap forward in the results they produce.

 

If your group is small enough I can coach your salespeople directly, either one-on-one or in a group teleseminar format. These coaching sessions are designed to be conducted on a monthly basis. They will be recorded for access on-demand whenever your people need them for review or new hire training.   

 

Call me today at 817-776-5325 or

Click here to Get a Custom Quote

 

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At Last! A Results-Based Telesales Training Curriculum

 

Your training is designed to deliver value in three key steps...

 

 1. Customization

 

We'll start by preparing and customizing your training program to meet your specific needs. As mentioned above, one of the primary objectives of my training will be to identify the weaknesses and strengths inherent in your current selling process. By doing this we'll duplicate and teach your own "best practices" across your entire organization while eliminating or reducing it's shortcomings.

 

This step generally takes no more than a few days during which I will be consulting with you and some of the key managers or salespeople you identify. I will also be reviewing any pertinent promotional, marketing, sales, or technical material you can provide. It is important for me to learn as much about your company's mission, vision, history, products, services, pricing, terms, and internal processes for ordering, sales, fulfillment, and customer service as possible so I can tie it into your training.

 

 

 2. Telesales Skills & Tools

 

My telesales training

is interactive and fun.

Best of all you'll get results fast!

 

 

 

 

Click Here to Download My Next Level Telesales Skills eBook

After we have finished the preparation and customization we will schedule a date and time for it to be delivered to your sales team. Your training program will be personally presented by me in a group session live via teleseminar. Depending on the content you have chosen, your initial training session will be between four to eight hours and can be scheduled over a one or two day period. Sessions are divided into segments with interactive activities and breaks built into the itinerary.

 

The skills and tools I will deliver to your people can't be found in a book on Amazon.com. They are the very same skills and tools I developed over my 20 year career in telesales for some of America's most successful and best known companies. These are the very same techniques that made me a consistent top producer at every company I have ever been associated with. The skills and tools that form the foundation of the selling process I will teach to your salespeople are the cumulative "best practices" of some of the top performing telesales people I have worked with over the years at Monster.com, CIT Group, Newcourt Financial, AT&T Capital Leasing and others. This is next level training that will separate your people from your competitors and give them the competitive edge they need to consistently win... and win big!

 

Choose the Curriculum That Meets Your Company's Needs...

 

Basic Course: Mastering Next Level Telesales Skills

a.k.a. "Telesales 101"

 

      Your People Will Learn:

 

How to Prospect Like a Pro: Creating Powerful Storyboards that Open

      Doors to Decision Makers Every Time

Tactical Advantages for Fearless Cold Calling and Appointment Setting

Customer Focused Presentation Skills: A Needs-Based Approach to More

      Sales

Next Level Consultative Sales Techniques
How to Master the Art of Persuasive Communication
Power Closing Without the Gimmicks
Establishing Strong Business Relationships and Customer Loyalty

 

         

Advanced Course: Value-Based Selling Tools

 

Key Takeaways Include:

Value-based Selling: How to Sell on Value Instead of Price
Learn How To Identify and Create Unique Value
How to Differentiate Yourself From Your Competitors in The Minds of Your Prospects and Customers
How to Better Target Prospects That Are Ready To Buy
How to Stop Customers From Asking For Discounts
Teaching Your Customers How To Buy From You
Crafting Smart Proposals that Beat Price Every Time
Harnessing the Power of True Persistence

 

Click Here to view the Value-Based Selling PowerPoints:  Part One    Part Two    Part Three

Click Here to view the Value-Based Selling Guidebooks:  Part One    Part Two    Part Three

 

 

Plus: As a Special Bonus

Your People Will Learn The Secret "Psychology"

Behind Value-Based Selling That Empowers Next Level Growth!

 

Learn How to Put Yourself In "The Zone" On Demand;

Whenever and Wherever You Need It!

 

 

 

 

 

Call me today at 817-776-5325 or

Click here to Get a Custom Quote

 

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 3. Sales Performance Coaching

 

Now that we have delivered the course content to your sales team it's time to make reinforce their learning and make sure they are able to successfully translate what they learned into practice on the phones. This is the step that differentiates GWK Rainmaker from every other telesales trainer and instructor on the planet! This is the step that insures your people will take complete ownership of the skills and tools you've given them. It is this step that produces measurable results quickly vs. conventional sales training alone.

Monthly Sales Performance Coaching

Your training includes one follow-up, one-on-one coaching session with each of your reps each and every month for an entire year! The learning continues month after month as I deliver a different telesales skill or tool for them to practice with on the phones over the next 30 days. This repetition is the secret to building strong sales muscle that can handle any objection or sales situation with confidence and professionalism. No training is complete without it!

Motivation & Goals Program

In addition to the ongoing training and practice, my Performance Coaching also includes my incredible, motivational Sales Goals program. By associating the selling behaviors and actions they exhibit every day with their personal goals, your people will tap into an energy and motivation they may never have known existed! Click here to learn more about my Sales Goals program.

The Ownership Spirit TM

As a salesperson, I can't tell you how many times I've sat in a training session only to hear the majority of people around me whining and complaining about having to be there. Most of the time, these victims have decided they won't get anything out of the class before the poor trainer even opens his mouth. Just imagine the nerve of the company to pay them to receive instruction on how to make more sales, increase the company's market share, and boost their own income!

This entire training proposal has been about developing, training, & coaching your sales employees to increased productivity and peak performance. But good coaching and training is a two way street. It doesn't matter how good your process is, how good the trainer is, how much follow-up you provide, or how many goals you set, if the individual is not coachable. That's why I believe that it is every bit as important, perhaps more so, to teach your people how to think and act like owners, and to take responsibility for utilizing the information and training that they've been given, than it is to teach them the fundamentals of selling. That's where the Ownership Spirit comes in.

Before I present, teach, coach, or train a single one of your salespeople, I will require that they are exposed to the concepts of responsibility and ownership presented in the Ownership Spirit. It is the foundation of every training program I do. The ownership Spirit is brought to you in conjunction with Quma Learning Systems and is one of the most sought after courses in human behavior and development in the world. It has been taught all over the world in company's like Boeing, State Farm Insurance, American Express, Charles Schwab, AOL, Motorola, United Airlines, Intel and more. The Ownership Spirit will insure that your employees meet your new concepts, initiatives, and change with openness instead of cynicism. In short, The Ownership Spirit makes your people coachable!!

The Ownership Spirit is delivered to your salespeople in audio CD format in advance of your initial telesales training session.

Call me today at 817-776-5325 or

Click here to Get a Custom Quote

 

 

 

 

“I have spent my life in the field of human development, teaching and training some of the most respected multi-national corporations on the planet. I have seen many speakers and many trainers during that time. George Krajewski is one of the most authentic and impactful I have ever met. His life's experiences and the skills he has applied in his own highly successful sales career make his message relevant, timely, and valuable to anyone looking to increase sales performance and results."   read more

                                                                                                                                                                                  

                                                                                                      

      ―Dr. Dennis Deaton, Founder and President,  Quma Learning Systems                         

                                                       

 

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Pricing

 

Pricing for the initial preparation, customization, and delivery of your training live via teleseminar is based on a flat fee per person as follows:

Number of participants

Per person rate

1-4 $199
5-9 $179
10-24 $159
25-49 $139
50-99 $109
100+ Please call for a custom rate quote

Pricing for the monthly performance coaching is based on a flat fee per person as follows:

Number of participants

Per person monthly rate

1-4 $99
5-9 $79
10-24 $69
25-49 $59
50-99 $49
100+ Please call for a custom rate quote
 

 

 

 

"George changed the rules in our telesales department, breaking records, and making other reps believe it is possible to achieve 500, 600, 700% of their assigned quotas. He did this by accomplishing these very featsall in the face of radical corporate restructuring, an economic downturn, and a sudden spike in unemployment levels."   read more

Joseph Boyce, Account Executive, Monster.com

 

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Contact me today at 817-776-5325

or

Click Here to Schedule a Free Consultation

 

© 2009 GWK Rainmaker